Payment Policy

Last updated: 15 August 2026

How you can pay

We accept:

• Cash on delivery — pay the courier when your order arrives. Please have the exact amount ready.
• Card and Mobile Money — Visa and Mastercard, plus MTN MoMo, Telecel Cash and AT Money, processed securely through Paystack.

Currency

All prices on this website are in Ghana Cedis (₵). If you pay with a card issued outside Ghana, your bank sets the exchange rate and may add its own charges.

What we do and don’t hold

Card and Mobile Money payments are handled entirely by Paystack. Your card number never reaches this website and we do not store card details on our servers. We only see that a payment succeeded, and the name and contact details you gave us for the order.

When you are charged

For card and Mobile Money orders, payment is taken when you place the order. For cash on delivery, you pay the courier at the door.

Delivery is charged separately and is not included in the total you see at checkout. See our Shipping Policy for how that works.

Order confirmation

You will receive a confirmation once your order is placed. If you do not, check your spam folder, then message us — do not assume the order failed and pay twice.

Failed or duplicate payments

If a payment fails, no money leaves your account, though your bank may briefly show a pending amount that clears on its own. If you are ever charged twice for the same order, contact us and we will refund the duplicate.

Pricing errors

We take care with pricing, but if an item is listed at a clearly incorrect price we will contact you before dispatching and you can choose to pay the correct price or cancel for a full refund.

Questions

Message us on WhatsApp or email info@pristajewelry.com.